Covid Guidelines

Safety and Health Requirements 

Pet walkers will follow CDC requirements to protect our clients: 

  • Pet walkers will take a temperature check prior to pet pick-up.
  • Walkers will wash their hands and/or use sanitizing products before and after service.
  • Dog walkers will wear a mask or cloth facial covering as described by the CDC, at all times. Pets do not wear masks.
  • A 6-foot leash is suggested for proper distancing, except when strict physical distancing is not feasible for a specific task. Owner will provide leash. 
  • Walkers will refrain from public places where a large number of people are gathered.

When providing a pet walk while the pet owner is home 

If the pet owner has a fever, cough, shortness of breath, fatigue, muscle aches, or new loss of taste or smell or has been exposed to someone who has these symptoms, pet walking services will be cancelled. 

  • Pet walkers and pet owners should follow PPE requirements if interaction is necessary. 
  • Keep interactions short. If unable to discuss important pet care details virtually, keep in-person interactions short and maintain a six-foot distance throughout any conversation. 

PawStroll, LLC recommends contactless hand-offs: 

  • Keep a minimum of six feet between pet walker and pet owners. 
  • The pet owner should make all efforts to allow the pet walker to let themselves in and all essential materials should be left near the door. 
  • If a lead hand-off is necessary, keep the interaction quick and wash hands after. 
  • The pet walker will provide poo bags. 

When picking up the pet when the pet owner is not home 

  • The pet owner is to make sure the pet is easily accessible and should gate the pet near the entry area whenever possible. 
  • The pet walker will bring their own waste bags. 
  • The pet walker will sanitize all materials, including lead and door. (when applicable)

Hand Washing 

  • Workers are encouraged to wash their hands regularly, before and after all customer interactions, before and after going to the bathroom, before and after eating and after coughing, sneezing, or blowing their nose. 
  • While alcohol-based hand sanitizers with greater than 60% ethanol or 70% isopropanol can also be used, they are not a replacement for the water requirement.

Sick Employee Plan 

  • PawStroll, LLC workers are encouraged to stay home or leave the location when feeling sick or when they have been in close contact with a confirmed positive case. If they develop symptoms of acute respiratory illness, they must seek medical attention and inform their employer. 
  • Employees are to inform their supervisor if they have a sick family member at home with COVID-19. If an employee has a family member sick with COVID-19, that employee must follow the isolation/quarantine requirements as established by the State Department of Health. 
  • PawStroll, LLC workers are to report to their supervisor if they develop symptoms of COVID-19 (e.g., fever, cough, shortness of breath, fatigue, muscle aches, or new loss of taste or smell). If symptoms develop during a shift, the worker should be immediately sent home. If symptoms develop while the worker is not working, the worker should not return to work until they have been evaluated by a healthcare provider. 
  • If an employee is confirmed to have COVID-19 infection, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the